Terms of Service

Last updated: June 10, 2026

1. Acceptance of terms

By creating an account or using CisoDeck (“the Service”), you agree to these Terms of Service (“Terms”). If you do not agree, do not use the Service. These Terms constitute a legally binding agreement between you and CisoDeck.

2. Description of service

CisoDeck is a software platform that helps cybersecurity consultants assess, track, and report on their clients’ security posture. The Service provides tools for security assessments, risk registers, action tracking, and report generation.

3. Important disclaimers

4. Account responsibilities

• You must provide accurate registration information.
• You are responsible for maintaining the security of your account credentials.
• You must notify us immediately of any unauthorized access to your account.
• You are responsible for all activity that occurs under your account.
• You must not share your account with others (team seats will be available in a future release).

5. Acceptable use

You agree not to:

• Use the Service for any unlawful purpose
• Attempt to access data belonging to other users or accounts
• Attempt to circumvent security controls or access restrictions
• Upload malicious files or content
• Use the Service to store data unrelated to cybersecurity consulting
• Resell or redistribute the Service without written permission

6. Data ownership

• Your data: You retain full ownership of all data you enter into the Service, including client information, assessment answers, risk entries, and generated reports.
• Our platform: We retain ownership of the Service, its code, design, and underlying technology.
• Export: You may request a full export of your data at any time.
• Deletion: You may request deletion of your account and all associated data at any time.

7. Service availability

We strive to maintain high availability but do not guarantee uninterrupted access. The Service is provided “as is” and “as available”. We may perform maintenance that temporarily affects availability, and will provide reasonable advance notice when possible.

8. Plans and billing

8.1 Free trial

New accounts start on a 14-day free trial that includes up to 2 clients. No credit card is required to start a trial. When the trial expires, the account becomes read-only: you can view and export your data, but cannot create or modify records until you subscribe to a paid plan. Your data is retained after trial expiry in accordance with our Privacy Policy.

8.2 Paid plans

Paid subscriptions are billed monthly or annually via Stripe. By subscribing, you authorise recurring charges at the rate shown at the time of purchase. You may cancel at any time; cancellation takes effect at the end of the current billing period.

8.3 Legacy early-access pricing

Accounts that subscribed during the early-access period retain their original reduced pricing for the lifetime of their continuous subscription. If such an account cancels and later re-subscribes, standard pricing applies.

8.4 Refunds

We offer a full refund within 14 days of your first payment if you are not satisfied with the Service. Contact [email protected] to request a refund. After the 14-day period, no refunds are provided for partial billing periods.

9. Limitation of liability

To the maximum extent permitted by law, CisoDeck shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of the Service.

Our total liability for any claim arising from or related to the Service shall not exceed the amount you paid for the Service in the 12 months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless CisoDeck from any claims, damages, or expenses arising from your use of the Service, your violation of these Terms, or your professional advice to your clients.

11. Termination

• You may terminate your account at any time by contacting us.
• We may suspend or terminate your account for violation of these Terms.
• Upon termination, your data will be deleted in accordance with our Privacy Policy.

12. Changes to terms

We may update these Terms from time to time. Material changes will be communicated via email or an in-app notice at least 30 days before they take effect. Continued use of the Service after changes constitutes acceptance.

13. Governing law

These Terms are governed by the laws of England and Wales. Any disputes shall be resolved in the courts of England and Wales.

14. Contact

For questions about these Terms:
Email: [email protected]